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Product Quality Guarantee

At Serenity Provision, we guarantee the quality of our products to ensure customer satisfaction. Every item is accompanied by a manufacturer's warranty; feel free to contact us for specific warranty information. In the event of product damage, carefully inspect the packaging upon arrival. If you observe any damage, including the box, please make a note of it when signing for delivery. If you cannot open the package during delivery but suspect damage, note "suspect damage" on the delivery receipt. Should your item(s) arrive damaged, send photos to support@serenityprovision.com, and we will promptly arrange for a replacement or refund, typically within one business day.