The Echo Retro Carbon Block Filter (previously named NHM-130 Carbon Block Filter) is one of the two necessary filters for the Echo Retro (previously named NHM-130 Machine). The proprietary Carbon Block Filter removes:
- Chlorine
- Chloramines
- Pharmaceutical drugs
- Water-soluble metals
- Bacteria
- Algae
- Pesticides
- Other chemicals found in water
The Carbon Block Filter lasts 475 gallons and should be replaced every six months.
Warranty & Returns
Echo Product Warranties
You will also receive a QR code with your product to register for warranty. Echo Water offers a 60 day return policy if you are not completely satisfied with your product. Please email us at support@serenityprovision.com to initiate a return.
Price Match Guarantee
We strive to provide the most competitive online prices. If you discover another online store offering a lower price, inform us, and we will be glad to match that price. We aim to instill confidence in your purchase by ensuring you receive the best possible price for the product.
Our 100% Price Match Guarantee, however, comes with certain restrictions:
- Promotions like rebates and buy one, get one free offers are not eligible.
- The website in question cannot be a discounter or auction platform (e.g., eBay).
- The competitor must be an Authorized Retailer of the purchased item.
- The Price Match Guarantee calculation encompasses the item price, sales tax, and shipping charges.
It's important to note that Price Matches do not apply to exchange orders or replacements. Please be aware that some exclusions may apply and while we honor price matches, the final decision is at the authority of Serenity Provision.